Custom systems / Massage and physio

Custom business systems for massage therapists and physios

Therapy clients book a course of sessions and complete about half of them, unless someone is tracking the plan. The therapist who follows the plan books the full course, and the client gets the result they came for.

Your week

The course that stopped at session three

A client books a course of six for a shoulder problem, comes three times, feels better, and vanishes. The last three sessions were the ones that held the improvement. They were also the ones you never chased. That course was half income and half result, and the client will tell people it didn't really work.

Who we would contact for you

The people we would ring on your behalf

We build this list from your area and the work you want, inside a radius you set. You approve every batch before anything goes out.

GP practices and primary care networks

The practices in your area whose patients ask about physio and massage that is not a nine-month wait.

Personal injury solicitors and case managers

Case handlers who commission rehab courses after road and workplace accidents, and who need session reports after every visit.

Gyms and sports clubs

Runners, rugby players and gym members with niggles that turn into bookings at race season and pre-season.

Offices and employers

Employers running wellness days and desk-assessment programmes, where one session becomes a corporate account.

What the outreach would say

An example of what goes out

First message, sent under your name

"Hi [name], I'm a physio covering [town]. When a client's claim includes a course of rehab treatment, do you have someone local who can start within the week and send session reports? I work with a couple of case managers locally, and the reports go back after every visit."

Nothing goes out without you. You see the list, the wording and the replies, and the conversation stays yours.

Your maths

One sentence, in your numbers

One corporate wellness account pays for the build inside a year. The yearly fee is one rehab course a month, and case managers send those steadily.

What it looks like in the system

Your outreach call list

The list starts with the businesses nearest your base, and every call is logged with an outcome so nothing gets lost and nobody gets called twice by mistake.

blueprint / outreach / call list

6 contacts

Hertford Family Practice

Dr Anne Kirk

Hertford

Left message with reception

Shield Claims Management

Dominic Pace

Watford

Callback booked for Tuesday

Vale Road Runners

Fran Eastwood

Ware

Interested, price list sent

The Gym Hertford

Jay Suleman

Hertford

Wants a quote

Meridian Wellness

Carole Bexley

St Albans

Corporate wellness day booked for June

Newton Ridge Surgery

Dr Peter Ainsworth

Bishops Stortford

Asked for a written proposal

Sample rows. Your list is built from the real businesses inside your radius, and every call is logged with its outcome.

Where work gets lost

The four ways this trade leaks money

A six-session course with three sessions used is half the money gone, and clients rarely return to finish later.

Session notes and treatment plans written up unpaid in the evenings.

Booking by text message, with gaps between clients that never fill.

Rebooking left to the client, which usually means never.

How the system brings in more work

Growth, first

Built around who this trade actually sells to.

  • Online booking, so clients book and reschedule themselves.
  • Automatic rebooking reminders tied to each client's treatment plan.
  • Win-back messages to clients whose course ran out.
  • A local presence set up to show for massage and physio searches in your area.

What else it handles

The operational side, sorted

Client records: treatment plans, session notes, progress.
Course and package tracking, sessions used and remaining.
Automatic session confirmations, cutting no-shows without you chasing.
Invoicing and insurance-ready records.

Results

What it's done for real businesses

Real results for Massage and physio businesses - coming soon. We only publish quotes and numbers we've been given permission to use.

Pricing

Plain numbers

The setup fee covers the build. The yearly fee covers hosting, monitoring, updates, fixes and support, cancellable with 30 days notice.

Website

£350 to build

£150 a year to run

For businesses with no website, or with one that isn't generating results.

  • A website built for your trade, effective on iOS and Android
  • Enquiry form feeding a database you own, not a lost inbox
  • Automatic confirmation to anyone who enquires, so nobody goes quiet
  • Google reviews pulled in automatically
  • Set up to show for local searches in your area

£150 a year is less than most trade businesses spend on a single month of advertising that does nothing.

Most popular

Website + Core System

£1,800 to build

£360 a year to run

You're already getting enquiries. This package makes sure none of them go to waste and brings in more on top.

Everything in Website, plus:

  • Automated outreach contacting potential customers for you every day
  • A prioritised call list so you always know who to ring next
  • Quoting built around your own pricing, so quotes go out in minutes
  • Job tracker showing what's booked, what's done and what's owed
  • Automatic follow-ups to customers after a job

You pay once, you own it, and it keeps running whether or not you renew.

If it brings in one extra job a year, it's paid for itself.

Complete System

£3,500 to build

£600 a year to run

For businesses with staff, vans, or several jobs running at once.

Everything in Core, plus:

  • Crew management and job assignment
  • Clock in and out with location logged
  • Photo-verified quality checklists on every job
  • Certification and compliance tracking with renewal reminders
  • Invoicing and payment tracking
  • Reporting showing where work actually comes from

You pay once, you own it, and it keeps running whether or not you renew.

Book a free 15-minute call

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